Shipping policy
Sample Luxury Shipping Policy
Shipping Policy
At Zuri’s Beauty Collective, we carefully prepare each order with attention and care.
Processing Time
Orders are typically processed within 2–5 business days excluding weekends and holidays.
During launches, promotions, or high-volume periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
Shipping times are estimates and are not guaranteed.
Tracking Information
Once your order ships, you will receive a confirmation email containing tracking information.
Please allow up to 48 hours for tracking updates to appear.
Incorrect Addresses
Customers are responsible for ensuring shipping information is entered correctly at checkout.
Zuri’s Beauty Collective is not responsible for packages delivered to incorrectly entered addresses.
Lost or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery delays may occur that are outside of our control.
We are not responsible for carrier delays, lost packages marked as delivered, weather disruptions, or transit issues.
However, we will do our best to assist customers in resolving shipping concerns when possible.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery with photos of:
- the item,
- packaging,
- and shipping label.
We will review all claims individually.